*We may record calls to help improve our service to you.
Bedfordshire, Buckinghamshire, Hertfordshire, Oxford and North London
Cookie Policy
This website uses "cookie" technology to obtain non-personal information from its visitors. A cookie is a tiny data file which resides on your computer and allows us to recognise you as a user when you return to our site using the same computer and web browser.
Our cookies track the total number of times you visit the site and can link you to any information we have already collected about you to personalise and enhance your user's experience.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Some of the provided user's information such as your IP address, domain, browser type, operating system, as well as the name of your ISP etc. may be automatically acquired when you visit our websites.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Due to the ever-evolving standards on the Internet, when you visit our website we may automatically receive information on the URL (Uniform Resource Locator) of the site from which you came and the site to which you are going to when you leave.
This information is used to analyse overall trends to help us improve our service to you when visiting our websites
Find out more about How to manage cookies
Where to find information about controlling cookies
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.